The world has evidently become more digitalized throughout the years. In fact, it has been reported by the Internet World Stats that there are more than four billion Internet users in the world. Social media and online platforms have been part of every aspect of human life — from personal interaction to work-related real-time collaboration. Furthermore, business transactions between sellers and buyers have been greatly influenced by technological innovation.

Before, having a physical store is already adequate to generate profit. Today, it’s no longer enough to just establish an outlet. Every brand needs to have an online selling platform and social media presence as well. The purchasing behavior of about 82% of consumers is largely affected by online information. Therefore, if you wish to have an impact on prospect customers, you have to penetrate the virtual world.

However, as a business owner, there are several guidelines you must follow to optimize your business’ public exposure. These include tips on how to manage your social media page and online stores effectively. Let’s discuss each one below:

ALWAYS reply

The Top 10 Website Hosting shares that there are approximately three billion social media users around the globe. This means that by having social media pages or accounts, you’ll be able to gain substantial exposure to prospective customers. However, it’s not enough to just have an online presence. You must be engaged in answering all sorts of questions and reports of concern from your customers as well.

By actively responding to inquiries, you will be able to build a solid corporate reputation and gain approval in the customer service department. Additionally, interested people usually scan the social media pages of a brand to check testimonials and reviews before making a purchase. That’s why it’s indispensable that you monitor feedback, sustain credibility, and maintain a pleasant image.

Make comprehensive sale postings

ecommerce

If you want to affect buying decisions, every sale posting you make online should have the complete information of your business. The details you have to include are the price, delivery options, return policy and agreement conditions, payment terms, inventory availability, and product description.

If you keep potential buyers thoroughly informed, you go beyond capturing attention but retain interest. You’ll also have an easier time monitoring and regulating feedback because there will be fewer inquiries. If your sales postings lack information, customers will have to ask for it and you may lose sale opportunities when you’re not able to answer them on time.

Use high-resolution images

As stated, comprehensive text is integral in boosting sales. However, a sale posting will not be complete without an accompanying image. The image or photograph must complement the advertising copy and communicate an essential message.

Another important thing to consider is when people are shopping in physical stores, they’re able to see and inspect the product. However, when shopping online, they’ll have to rely on the available photo. This is why the appearance of your product must be appealing, accurate, and clear.

There are many online tools and downloadable software for editing photos, but if you don’t trust your skills, you can outsource e-commerce product photo editing services from a company or an independent graphic artist or designer. They usually offer services, such as image manipulation, color enhancement, text wrapping, advertisement design, background removal, 3D modeling, and retouching.

The industry of online selling is ripe with limitless opportunities. If you own a business, you have to remember that gaining and maintaining customer loyalty is the key to increasing profits.